I recently worked with Vanessa to create an onboarding and training curriculum for new staff. This was an area of frustration for me in the past given the amount of time it would take away from my day-to-day activities. Vanessa was able to create a curriculum that conveys clearly the message I want each staff member to communicate. Vanessa addressed every aspect that I believe was needed to help the staff provide an exceptional client experience. I am so pleased and happy with the end product!