Organizational Personnel Training Series

Session #1: RECOGNITION & RESPONSE TRAINING

During this Recognition & Response training, employees will learn how to identify and address inequities and discrimination by practicing the following recognition techniques: Observation, reaction, and reporting.

Employees will learn how to identify inequities, biases, discrimination, and what the appropriate responses are to receive a resolution response from their manager and/or leadership.

Employees will practice daily skills of:

• Open discussions – make time for and give attention to others and be open to feedback
• Listening Skills – withhold judgment, reflect on your understanding of what is being said, asking for clarification, and share in dialogue
• Walk in Others’ Shoes – attempt to feel what others might be going through, envision other person’s life experiences happening to you
• Compassion – think about how actions and verbal responses affect those around you on an individual and emotional level

Employees will participate in our Diversity Immersion & Experience which will allow your team members to practice surrounding themselves with different people to learn more about differences, what they believe in & why, and what other’s experiences have taught them.

Session 1 takeaways:

• Learn and practice marginalization recognition techniques
• Learn how to empathetically engage in discussions with management and leadership to report discrimination and inequities.
• Practice better professional ethics to be the solution rather than part of the problem.
• Stronger awareness of lasting harmful effects of implicit bias and discrimination.

Session #2: COUNTERACTING UNCONSCIOUS BIAS

Too often, discriminatory actions take place as unconscious biases or direct workplace bullying. During this training, employees will learn and identify the difference between unconscious bias and conscious bias.

Employees will engage in role-play and scenario acting to understand and recognize the impact of a tone of voice, body language, and words have on others. They will reflect on the different scenarios from the bully’s, victim’s, and bystander’s perspectives

The purpose of this training is to demonstrate the emotional response and the impact these disrespectful acts of unethical professional behavior and discrimination has on others, the overall workplace culture, and daily operations.

Employees will self-identify what unconscious biases they may be holding on to and collectively discuss why they occur, how they can be resolved, and what actions they can begin to adopt to correct these.

Additionally, employees will work as teams to devise organizational adaptations and responses for leadership and management to consider for organizational shifts in curbing discrimination and unethical workplaces.

Session 2 takeaways:

• Recognition of unconscious bias and conscious bias
• Personal recognition and adaptation techniques to practice
• Strong awareness of emotional response and negative impact each has on personal development and organizational success